Colasoft Blog

Author: Chris Partsenidis
July 3, 2010

Introduction

A Network Analyser is without doubt an Engineer’s best friend.
Using network analysing software, we are able to monitor our network and dig into the various protocols to see what’s happening in real time. This can help us understand much better the theoretical knowledge we’ve obtained throughout the years but, most importantly, help us identify, troubleshoot and fix network issues that we wouldn’t be able to do otherwise.
A quick search on the Internet will surely reveal many network analysers available making it very confusing to select one. Some network analysers provide basic functions, such as packet sniffing, making them ideal for simple tasks while others give you all the necessary tools and functions to ensure your job is done the best possible way.
Colasoft’s network analyser is a product that falls in the second category. We had the chance to test drive the Colasoft Network Analyser v7.2.1 which is the latest available version at the time of writing.
Having used previous versions of Colasoft’s network analyser, this latest version we tested left us impressed and does, in fact, promise a lot no matter what the environment demands.

Colasoft’s Capsa network analyser is available as a demo version directly from their website www.colasoft.com. We quickly downloaded the 21.8mb file and began the installation which was a breeze. Being small and compact meant the whole process didn’t take more than 30-40 seconds.
We fired up the software, entered our registration details, activated our software and up came the first screen which shows a completely different philosophy to what we have been used to:

The Software
Before you even start capturing packets and analysing your network, you’re greeted with a first screen that allows you to select the network adaptor to be used for the session, while allowing you to choose from a number of preset profiles regarding your network bandwidth (1000, 100, 10 or 2 Mbps).
Next, you can select the type of analysis you need to run for this session ranging from Full analysis, Traffic Monitoring, Security analysis to HTTP, Email, DNS and FTP analysis. The concept of pre-configuring your packet capturing session is revolutionary and very impressive. Once the analysis profile is selected, the appropriate plug-in modules are automatically loaded to provide all necessary information.
For our review, we selected the ‘100Mb Network’ profile and ‘Full Analysis’ profile, providing access to all plug-in modules, which include ARP/RARP, DNS, Email, FTP, HTTP and ICMPv4 – more than enough to get any job done!
Optionally, you can use the ‘Packet Filter Settings’ section to apply filters to the packets that will be captured:

The full review at http://www.firewall.cx/reviews-colasoft-v721.php

The latest released Capsa Network Analyzer 7.2 supports monitoring instant message activity, which not only gives us real time monitoring, but also auto-saving instant messages details to local disk. Whether a parent who has teenager kid, monitoring his teenager kids’ online activities like whom are they chatting with, what they are talking about are of great importance to make sure the kids are safe and will not be misled. Or a company policy requires taking some measures to guarantee the employees’ working efficiency, one of the measures is to find out who is chatting on MSN or Yahoo Messenger about some non-working stuffs. This article is to talk about how to monitor instant message activities with Capsa 7.2 as well as save the messages to local disk.

To monitor instant messages, we need first to enable the IM analysis modules in the analysis profiles, because none of them are enabled by double-clicking an analysis profile to change the profile settings.

If we’d like to create a new analysis profile only used to monitor IM messages. Right-click anywhere in this section, and choose New from the context menu and only enable the MSN and Yahoo analysis modules.

Then click Next and then OK to finish the settings. Now click the big run button to start a capture.

When the main program is initiated and we go to the Log tab which holds the IM monitor results. In this tab, we’ll see two IM logs, MSN log and Yahoo log, including the time, sender’s account and the receiver’s account.

Not only can Capsa monitor all IM activities in our network segment, but also save these records to a csv file. Click the Export icon, and give the file a name. We can open the csv file with Excel to make a deeper analysis.

Someone may ask what if we are not around, is Capsa able to auto save the messages down to a file? Sure it is. Click the Log Settings icon, and click the Save Log File button. A new dialog box appears. Check Save to disk. There are two ways to save logs: save to a Single File and save to Multiple Files. For example, we enter the prefix for their name. And then decide how to split logs, say we split by everyone day. If we just want to save the latest files, we should check this and enter a number, say 30. We can read that we save everyday’s messages into a file, and just keep the latest 30. We’ll get the messages of the past 30 days. Now, any message goes from or to your network will be logged into a log file.

This is how Capsa monitors instant message activity and auto-saving the content to local disk. Hope it helps. And we have a video tuterial at our official site.

To football fans, today is a big day! FIFA World Cup opens today, Friday, June 11, 2010. They will spend the nights with the TV and bears. But our network admins will be drove crazy too. Why? The World Cup brings us great joys as well as certain network problems. Some of the crazy fans will watch or replay the competitions online at work. In these days, you will find your network traffic grows dramatically. I don’t want to be mean with the big fans, but we still have to do our work to maintain the network goes smoothly. How can we figure who is watching World Cup online at workplace? With Capsa network analyzer at hand, that would be so easy for you to monitor network, and prevent the network problems that World Cup may bring to your LAN.

Well, first we should make a list of football fans’ names and inform them not to watch videos online. And then we will keep an eye on our network utilization. When the utilization graph is high pitch, we know someone is disobeying the rules. Then we can check out who is consuming the bandwidth in the IP Endpoint tab.

But utilization cannot tell everything. We still need to spend a little seconds to check the protocols used in the network (Protocol tab). Special attention should be paid to protocols like P2P, RSTP and even HTTP. Online video takes a big portion of bandwidth so that we can easily find them out in the Protocol tab. The following figure shows that the HTTP traffic is abnormal which takes too much traffic.

When a suspicious protocol spotted, we should concentrate on it and check which IP address is generating the traffic in the IP Endpoint tab (figure below).

Then we could take a further step to prove our analysis. We can check out their conversations (IP Conversation tab), communication matrix (Matrix tab), and even we can go down to their original traffic packets (Packet tab).

With the above tips, I’m sure you can guarantee a healthy network during the special World Cup time.

We provide some tips on monitorring FBHOLE worm. In this article, we specificlly provide a step by step guide on how to build a fileter and monitor FBHOLE worm with Capsa network analyzer.

1. On the Start Page, click Packet Filter Settings link to open the Filter dialog box, which organizes all the filters.

2. Click the Add button (on the bottom-left corner of the dialog box) to build a new filter.

3.In the new window, choose Advanced Filter tab. And click the And icon. Choose Content from the context menu.

4. In the Pattern Rule window, just enter keyword: fbhole.com in the Pattern text box. Then click OK to close the window.

5. Click OK again to close the Packet Filter window.

6. Check the Accept checkbox of the filter just built which enables the program only capture the packets containing keyword “fbhole.com”.

7. Click OK and then start a capture.

8. If there is already a project running, you’d better stop it to build the filter and restart the capture. To build a filter in a running project: click the Filter button on the Ribbon. You will also see the Filter dialog box as well.

Facebook users have to be very careful when they’re hanging out on Facebook because a new worm called FBHOLE is out there everywhere. According to the reports that FBHOLE “doesn’t seem to be doing anything else than posting a message to people’s Facebook walls”. As an innovative network security software provider, Colasoft responses to analyze the worm immediately and we do get some ideas to help keep our users away from FBHOLE worm.

Behavior Study

If you click any post link like: http://www.fbhole.com/omg/allow.php?s=a&r=[random number] (post name” try not to laugh xD”) on a post wall, you will probably be lead to a page like the figure below:

Figure 1: try not to laugh xD with a fbhole.com link

The web page pops up a message box tells that there are some errors. Of course you will click the OK button to close the dialog box readily. Once you click the OK button, you may find there is one more post submitted to your wall.

Figure 2: Error messages

After the study of the HTML and scripts of the web page, we find that wherever you click on this page, you will trigger a script that tries to submit the same post to your Facebook wall. All these are done by a hidden iframe showing below:

Figure 3: iFrame code

This iframe follows your mouse movements. Wherever you click on the page, you will always click the invisible “Publish” button.

Tips to keep your network away from FBHOLE worm:

Until now we find that is all it does without any further harm to your computer system. To help keep our users to away fromthis worm, we do have some suggestions:

1. Inform the users in your network not click any links shown in the Figure 1.
2. Set up a filter to monitor which users click these links.
3. Locate the computer and scan it with an anti-virus program because there are possibilities that the worm may evolve to infect the operation system.

by Michael Dragone at June 1, 2010.

At some point in the career of almost any IT professional, there comes a time when a detailed examination of network traffic at the packet level is required to troubleshoot a problem. These problems often occur at the worst time, and having the ability to quickly perform a detailed traffic analysis is critical to resolving the problem swiftly and efficiently.

In the field of network analyzers, there’s a range of choices. On the one end, you can obtain free tools that support basic capture tasks but require you to perform much of the analysis. On the other end, you can purchase multifunctional tools that perform the analysis for you.

I took at look at the recently released Capsa 7.1 from Colasoft to see how it performed. I was especially interested to see how it fared against free tools such as Microsoft’s Network Monitor and Wireshark (formerly Ethereal). I ran the software on a Windows XP Professional SP3 computer.

Capsa downloaded quickly, and the installation process was brief. During installation, I was given the opportunity to install additional Colasoft tools such as a packet generator. I declined because I was focusing on the network analyzer, but it was nice to see those tools included as an installation option and not as an additional download. I was also happy that the installation process gave me full control over the creation of the desktop and Quick Launch icons instead of littering my test computer with icons everywhere. Finally, I was expecting to have to reboot my computer after the installation, as I assumed that the installation routine would make changes to the network stack. I was happy to see that this wasn’t the case and no reboot was required.

When you start Capsa, an interface presents you with intuitive options that let you select the network you want to analyze and the type of analysis you want to perform, such as Full Analysis, Traffic Monitor, Security Analysis, and Email Analysis. I wanted to analyze traffic, so I selected Traffic Monitor and clicked the large play button. The analysis began immediately.

As Figure 1 shows, Capsa uses the Fluent interface introduced in Microsoft Office 2007. As such, it’s extremely easy to navigate and almost, dare I say, fun to poke around the various tabs as the product captures network traffic.

The information that the product can capture can be daunting, but it was easy to filter the capture to look for only HTTP traffic. The filter interface provides an excellent graphical representation of what your newly created filter will do.

I was able to drill-down into my newly captured HTTP traffic to the packet level and examine all the details. Because it was encrypted HTTP Secure (HTTPS) traffic, I couldn’t look into the data payload, but all the header details were available. I was also able to examine entire TCP conversations, from the initial handshake all the way down to the FIN flag. The graphical representations that this product can produce are simply wonderful.

Overall, Capsa is a joy to use. My only complaint is the high price tag, which might make it difficult to obtain if you don’t spend a majority of your time examining network traffic, as free (and excellent) alternatives exist. Despite this, I highly recommend this product and would be glad to add it to my toolbox.

Google announced last week that users can visit https://www.google.com to establish a secure connection for their searches, which Google says “helps protect your search terms and your search results pages from being intercepted by a third party on your network”.

In response to the worries that search terms are eavesdropped by third party on public Internet accesses, especially at public like WIFI hotspots at airport, Google offers a connection over HTTPS to protect your search terms been sniffed. The purpose of this article is to figure out how does the encrypted search connection work and see if it really protects you. As packets never lie, we will go down to the packet level to check the original traffic out. Let Capsa network analyzer to prove that. First let’s check out how the normal search goes.

Normal Google Search

First run Capsa Network Analyzer and start a capture, then visit http://www.google.com, enter the keyword Capsa, and click the Google Search button. Until now, we can clearly see a HTTP packet captured with the keyword “Capsa”. If in a public network, the hacker can easily get the GET request and figure out your search terms with little tricks.

And another important way to get your search terms is to get the packet of your clicking on a link in the search results, which contains the keywords too. In this case we will click the second link in the results. When we go back to the packets, we can see there are two DNS packets, a DNS query and a response, then three-way-handshake with www.colasoft.com. The fourth packet is a HTTP GET packet.

If you are interested in this GET packet, you will find a Referer string in it, which is pretty the same as the string in figure below.

Encrypted Google Search

After the normal search, we flush the DNS, start a new capture, and reopen the browser. This time we visit https://www.google.com, enter the same keyword “Capsa”, and click the Google Search button. The page loaded and we go back to the analyzer and find there are DNS packets and HTTPS packets, without any HTTP packets (figure E). As all transmissions are protected by SSL, we cannot find any search keyword in these packets, unless you have that power to decode them.

Then we click the same link over the returned search results, and we find there are two DNS packets too and three-way-handshake and then a HTTP GET packet to load the Colasoft page. We can check this packet and find there is not a Referer string (figure F) in it. As google’s explanation, they’ve stopped transferring this value to the clicked page to prevent keywords being tracked.

Google also pointed out that the encryption search only protects you from keywords tracking but the website you visit later could also be spotted because of you DNS queries. And that’s something they cannot do about. But that’s not the topic of this article. We can sure that the new HTTPS Google search does what it alleged (you can learn more Google SSL search from http://www.google.com/support/websearch/bin/answer.py?answer=173733&hl=en). Furthermore, the society is talking about the network security more and more these days. We should always pay attention to our communications on the Internet, emails, social media communications and passwords, and so on.

Why do we need to preserve packets to local?

We all know that packets never lie. Saving packets to local means we have preservation of evidence on the network. One basic mission of a network analyzer is to capture network packets and save them to disk. To help us understand easily, we can compare the network analyzer as a monitoring camera. A monitoring camera continuously records image 24 hours a day and stores the movie for a certain time span. When we need to check what really happened in the past, we just replay the movie and we figure all out.
Capsa is like a network monitoring camera which is able to capture packets traveling in and out of the network and save the packets to a hard disk as packet files. Capsa listens to your order to save captured packets to a single file or multiple files by your splitting settings. My network traffic is very heavy, I don’t think my hard disk has enough space to hold those files, you may wonder. Under such circumstance, we can use filters to help us capture packets we are just interested in.

When do we need to save packets to local?

•Monitor network activities such as downloading, using IM, sending Email
•Recording traffics when the network admin not around. We can check last night’s network health status the second morning
•A network problem can’t be solved. We can save traffics to a packet file and turn to other technicians for help.

How to save packets to hard disk?

Finally let’s see how to save network packets to a hard disk. There are just a few simple steps of settings to accomplish this. But please make sure you have enough space to store those files on your hard disk.
1. Click the Packet Storage icon (figure below) on the Ribbon to open the Analysis Profile Options dialog box.

2. This is the Packet Storage page of the Analysis Profile Options. Check the Enable auto packet saving box in the Save to Disk group.

Now, we will go through the options one by one:
2.1 Limit each packet to: If this box checked, only the first configured number of bytes of a packet will be saved. The excessive bytes will be discarded.
2.2 Single file: We should enable this option if we just need to store the packets to one packet file.
2.3 Multiple files: We should use this one when we need to capture packets for a long time. Capsa will split packets into multiple files according to the setting rules. It’s more useful for later analysis and traffic management. For example, we split packets by a time span of 24 hours. We only need to replay and analyze the packet file of that day which makes us focus on that traffic and make it easily to troubleshoot the network problems.
2.3.1 Save into folder: To choose a folder to store the packet files.
2.3.2 Prefix name: To set the file prefix for the packet files. We can click the ? button to see how the file names will be generated (figure below).

2.3.3 Split file every: Set the conditions for how to separate files. There are two conditions, by time or by file size. You can decide which one to choose by your certain network environment.
2.3.4 Keep all files/Keep the latest: If we choose to keep the latest number files, only the latest number of files will be kept and the older files will be deleted. To choose this option, we can save the space to store the packets files. Also the files exceed a long time are useless anymore.
When we need go back to pinpoint a network problem happened in the past, we just choose the interested packet files in the replay functionality of Capsa to reproduce the scenario of that time.

In computing, a protocol is a set of rules which is used by computers to communicate with each other across a network. A protocol is a convention or standard that controls or enables the connection, communication, and data transfer between computing endpoints. In its simplest form, a protocol can be defined as the rules governing the syntax, semantics, and synchronization of communication. Protocols may be implemented by hardware, software, or a combination of the two. At the lowest level, a protocol defines the behavior of a hardware connection. A protocol is a formal description of message formats and the rules for exchanging those messages.

Today, there are many universities or institutes opening training section of network protocols. More and more people interested in computer programming are learning network protocols. They get training, have books or videos, they are fabulous about protocols. Network protocol analyzer is regarded as the best tool to help improve network protocols learning and teaching. There are many people using Wireshark to help learn or teach network protocols, Colasoft Capsa can also do this, and maybe better.

Now, let’s see how Capsa helps to improve network protocols learning and teaching in a more graphical and intuitive way.

Protocol decoding is the basic functionality as well. There is a Packet tab, which collect all captured packets or traffic. Select a packet and we can see its hex digits as well as the meaning of each field. The figure below shows the structure of an ARP packet. This makes it easy to understand how the packet is encapsulated according to its protocol rule.

For more complicated study such as how to establish a TCP connection by a three-way handshake, how to close a TCP connection, how the window size changes, and how to calculate the TCP SEQ number and ACK number, the Time Sequence functionality is helpful and intuitive. The Time Sequence tab displays the packet movement of a TCP conversation with two-direction arrows. The following figure sketches a complete process of a TCP conversation, from connection establishment to connection close. The columns on the left side of the arrows show the calculation of sender’s SEQ and ACK numbers. And also we can see the window size. On the right-side of the arrows, they are the receivers’.

Furthermore, for scientific research in network communication and protocols, we may need to create protocols of our own. Colasoft Capsa allows us to customize protocols. It’s very easy to create a protocol rule of TCP, UDP, IP and Ethernet II. See figure below.

Colasoft Capsa is a powerful protocol analyzer shipped with four powerful tools-packet builder, packet player, ping tool and mac scanner. The packet builder helps teachers and rookies to create or build packets like ARP, IP and TCP packets. The packet player can be used to send packets into the network to test the network. You can also import packet files captured by other network sniffers as well. With the assistance of network protocol sniffer tools, the theories on the book will no longer be dry and boring. Let Caps help you dig into the micro network world.

Do you know what a network loop is? Have you ever had a network loop in your LAN? No matter you want it or not, a network loop in the LAN can bring down your whole network.

First, let’s see what a network loop is. What does a network loop do? A network loop is a network configuration there is more than one path between two computers or devices, which causes packets to be constantly repeated. This is due to the fact that a hub will blindly transmit everything it receives to all connections – other devices, such as switches and routers, might be able to reduce or eliminate this problem.

In this article, I’m going to show you how to detect the network loops in network with Capsa network analyzer 7.1?

Let’s start Capsa, and then add in the packet file into the ready-to-replay list. Without any other settings, click this icon to start replay directly.

To detect network loops, first we come to the Dashboard tab. The graphs show that the traffic is not big. We can conclude that, no machine is keeping sending a large sum of packets, to block the bandwidth.

We can sure from the Protocol tab, that only ICMP is used in the traffic. However, in Diagnosis tab, there is one record, IP TTL too low, which means a packet has passed too many routers. That is a sign od network loop.

And we can see the anomaly happens at IP address, one seventy two, dot sixteen, dot two zero eight, dot thirty three. Let’s start from this address. Right-click on the address, and locate it.

Then, go directly to the packet tab. We can see all the packets are ICMP packets. And we find the delta time between the packets is very small, and there are more than twelve thousand packets. This couldn’t be normal. Just a simple ping can’t produce so many packets, it looks like network loop a little bit.

To confirm our guess, we should go down to the digits in the packets. We can compare the field information of different packets, by checking the fields in this pane. While we come to the identification field, we can see there are so many packets have the same identification number. We know that one ICMP packets has its own identification number, there’s no way that so many packets have the same number. Now we are much sure it’s a network loop. But to make sure of this, we need to see another important field, TTL value. Check the Time To Live field. We can see that the same ICMP packet loops around the router, and each time it passes the router, its TTL value is reduced by one. Until its TTL value comes to zero, it’s dropped by the router. Then another packet does it again.

This is the end of the story. Hope you already know how to find out network loop in network with network sniffer.
A video tutorial for troubleshooting network loops is avaliable at http://www.colasoft.com/download/arp_flood_arp_spoofing_arp_poisoning_attack_solution_with_capsa.php